Executive N -Royal Play

Business objectives  

• Prepare plan to achieve the assigned business objectives for the territory on a monthly level and work towards achievement of targets. 

• Assist dealers in achieving their overall sales target through regular visits, scheme communication and timely material service. 

• Monitor and ensure the growth of core products along with new and focused products  

Market Development and Intelligence 

• Explore and open new dealer counters to expand the overall sustainable sale potential in the territorial market. 

• Analyze territory level data to identify gaps and drive necessary Initiatives  

• Accomplish growth and value upgradation of existing dealer network 

• Organize promotional activations and product awareness meets for dealers and contractors  

• Provide timely feedback on market practices and offerings as an input for scheme design 

Dealer Management 

• Track and solve dealer queries timely to maintain productive relationship 

• Assist dealers in providing solution to his contractors as well as end consumers for any complaints or queries 

• Ensure availability of material, services and promotional tools to the dealer through co-ordination with other stakeholders 

Collections 

• Ensure payment collections from dealers as per the set benchmarks  

• Monitor the outstanding payments on regular basis and take measure to minimize the over dues  

Contractor Management 

• Ensure enrollment, update points and extend benefits to contractors through dealers as per the defined loyalty program structure   

• Plan and organize product awareness meets for Contractors during new product launches   

Customer complain resolution 

• Investigate and resolve dealer level and customer level complaints within the defined timelines 

Reporting and Integration 

• Co-ordinate with other verticals like project sales and services for lead sharing or any other issue as and when required.  

• Prepare and share reports such as Daily visits report and territory monthly report 

• Territory Value and Volume Achievement 

• Dealer network expansion  

• Product level budget achievement 

• New products value targets 

• Collections  

• Timely Resolution of Customer Complaints   

• Contractor Activation and Addition Percentage 

• Payment collection efficiency 

Scope of Work 

a) Financial Scope (Range of financial spend): 

         As per budget 

b) People Management Scope (Range of no. of Direct/ Indirect Reports): 

None 

c) Geography Coverage (Country-wide/ State-wide / Area-wide) 

Area-wide Coverage - One Sales Territory   

d) Corporate Coverage (Company-wide / Business Unit or Function-wide / Sub-function-wide / Other): 

Retail Sales 

Key Interactions 

Internal 

Retail - Focus Products, Projects Sales, Services (APEHS), Admin and Commercial and Retailing   

External 

Dealers, Contractors and Consumer