Executive N - Services

Main Responsibilities:

• Monitoring daily updates of all activities on the Paint Assist app.
• Daily monitoring of on time visits and follow ups to all new sites by customer associates (CA) or Sales Associates (SA).
• Daily monitoring of business collections by CA and ensuring delivery of month on month business objectives
• Ensuring prompt lead assignment and conversion of leads assigned to CAs/Sales Associates(SAs)
• Prompt updation of records of the new joinees/exits at a CA/SA level to SSE
• Handling escalated customer & dealer complaints ensuring high satisfaction scores
• Executing business generation initiatives in the assigned territory to generate business
• In store & onsite training to new CAs for processes, business app training, product pitching & site monitoring.
• Provide guidance to customer associates for pitching & conversion of focus products at the sites.
• Random site visits to ensure adherence to systems & processes like usage of mechanized tools, covering and masking, correct application process and on-time site handover after proper cleaning.
• Monitoring all ongoing / WIP sites to ensure on time work completion.
• Submit reports to UH, SSE & central function as & when required.
• Maintaining the reports / formats as mandated
• Approving business entries into the application post appropriate checks & validation.

Other responsibilities:

• Undertake regular trainings for faster adoption of updated features of the business app
• Co-ordinate with CA and contractors and ensure their attendance in all contractor training programs.

• Qualifications

                Essential:

  • Graduate Degree in any stream (BA/B.Sc./B.Com/BBA/BBM/BMS)
  • Minimum of 50% marks throughout education without any backlogs
  • Graduation must be through a full time course
  • Applicants with an Engineering background (B.Tech/B.E./Diploma/B.Pharma) will not be considered

  Desired:

  • • Candidates with MBA/PGDM in Sales and Marketing