EXECUTIVE N - RETAIL SALES

External Job Description

Job Purpose

The position is that of frontline sales personnel who would primarily be responsible for growth of retail business in the defined territory through creation, nurturing and management of dealer network and stakeholders comprising of contractors and thereby achieving overall business value and volume targets.

Business Responsibility Areas

Business objectives

• Prepare plan to achieve the assigned business objectives for the territory on a monthly level and work towards achievement of targets.

• Assist dealers in achieving their overall sales target through regular visits, scheme communication and timely material service.

Market Development and Intelligence

• Explore and open new dealer counters to expand the overall sustainable sale potential in the territorial market.

• Analyze territory level data to identify gaps and drive necessary Initiatives

• Accomplish growth and value upgradation of existing dealer network

• Organize promotional activations and product awareness meets for dealers and contractors

Dealer Management

• Track and solve dealer queries timely to maintain productive relationship

• Assist dealers in providing solution to his contractors as well as end consumers for any complaints or queries

• Ensure availability of material, services and promotional tools to the dealer through co-ordination with other stakeholders Collections

• Ensure payment collections from dealers as per the set benchmarks

Contractor Management

• Ensure enrollment, update points and extend benefits to contractors through dealers as per the defined loyalty program structure

• Plan and organize product awareness meets for Contractors during new product launches

Customer complain resolution

• Investigate and resolve dealer level and customer level complaints within the defined timelines

• Co-ordinate with other verticals like project sales and services for lead sharing or any other issue as and when required.

• Prepare and share reports such as Daily visits report and territory monthly report

Qualifications

• Graduate Degree in any stream (BA/B.Com/BBA/BBM/BMS)

• Minimum of 50% marks throughout education without any backlogs

• Graduation must be through a full time course

Previous Experience

• 1 – 2 years of experience in Sales function in any organization