EXECUTIVE N - EXT. TEXTURE TECHNOLOGIST

External Job Description

      •     Investigate and resolve technical complaints related to exterior texture products across regions.

      •     Analyse complaint trends and root causes, and present insights through structured reports.

      •     Work closely with the R&T and Supply Chain teams to identify improvement areas and preventive measures.

      •     Lead and manage a team of 13 off-roll Training Associates across India.

      •     Design and execute training programs for applicators, contractors, and channel partners on exterior texture systems.

      •     Drive capability-building initiatives through regular field visits, hands-on workshops, and certification programs.

            •     Act as a liaison between Sales, R&T (Research & Technology), and Supply Chain teams.

      •     Ensure smooth communication, feedback sharing, and problem resolution among all stakeholders.

      •     Collaborate closely with  Sales Teams as a support function and for other technical and functional alignment.

      •     Identify and onboard vendors for texture panel manufacturing, event stalls, and promotional activities.

      •     Negotiate pricing, quality, and timelines with vendors to ensure cost-effective and timely execution.

      •     Oversee panel setups and brand presence at national and regional meets/events.

      •     Maintain sales and training dashboards using Excel or similar tools.

      •     Generate complaint analysis reports and training performance trackers.

      •     Present periodic updates to management with actionable insights.