Manager - Quality

External Job Description

Job Purpose – Summary

• Driving a culture of Business Excellence across various Business Units and aligning the overall process flow with an end-to-end perspective, thereby enhancing the effectiveness & agility in overall business outcomes
• Ensure efficient & effective implementation of Quality agenda across AP Wizards, AP Creators, AP Infinity, AP Global, AP CP2, AP Living in accordance with AP Charter, APL Quality & Consumer policies

Business Responsibility Areas

• Digital Quality
• Identify & develop digital twins in Quality
• Manage & Execute IT Projects with agility
• IT vendor Management in support from APL IT team

Quality Agenda in Sales, Supply Chain and Research & Technology:

• Cost of Poor Quality – Dead, Defective & Damage
• Quality systems in Warehousing
• New Products - Causing RFT to the market
• Customer Agenda - Near Zero Agreed Customer Complaints & Root Cause Analysis & 6-Sigma Projects
• Quality Agenda in Manufacturing – Internal Quality Defects
• Quality Agenda in Materials & Sourcing

Audits

• Integrated Management System Audits (ISO Management Systems)
• Quality Objectives including Customer Complaints, LEAN, PSP, Internal Quality Defects

AP Global

• Establish Quality Systems and Build assurance models
• Support in identifying pathways around near Zero Customer Complaints
• Plant Hygiene agenda