Executive N - Project Sales Technologist

Business objectives  Assist the Project Sales Team in conducting product trials and build inferences on Asian Paints product strength vis-à-vis products in the market  Devise ways in which these product strengths can be communicated to the consumers and influencers.  Conduct pre-painting site inspection, on-site inspection and post painting site inspection for all fresh and repainting project sites  Understand the requirements from Customer and propose the solutions based on site evaluation  Conduct product sampling at the site based on the requirement  Provide services to Landmark sites as per promised timelines  Conduct regular supervision of ongoing sites along with Service Representative to ensure right product application practices Site Warranties  Coordinate proactively with Project Sales team about the details of the sites where warranty needs to be issued  Conduct Post painting inspection and capture all relevant details like area, paint consumption, coverage etc. and issue site warranty certificate  Compliance to service schedule at Landmark Sites (LMS)  Timely issue of Site warranty certificates  Closure of customer complaint within the defined timelines  Compliance to inspection schedule to ensure Quality at the sites  Compliance to Product training plan ~ 2 ~ Internal HR Document-Strictly Confidential Asian Paints Ltd. Customer Complaint’s  Investigate complaints reported at sites and resolve within the defined timelines  Conduct customer complaints analysis and share the findings with Project Sales, Research and Technology and Marketing function to avoid reoccurrence Quality Assurance  Conduct random checks of draw down tinting process at godowns and ensure shade compliances  Conduct site inspection to verify actual application process against the recommended process  Provide training to sampling painters on application process for all products Training  Develop modules and conduct product trainings for Contractors, Painters, Site Supervisors and Engineers as per requirement  Coordinate with different functions and ensure completion of trainings organized by Marketing function  Brief the Project Sales team on the technical aspects of all existing and new products Market Intelligence  Conduct product trials and building inferences on Asian Paints product strength vis-à-vis products in market  Devise ways in which the product strengths can be communicated to the consumers and influencers  Integrate with Research and Technology function for new product development based on technological trends in the market