EXECUTIVE N - WATERPROOFING TECHNOLOGIST - VIJAYAWADA

Location:

Vijayawada, AP, IN

Areas of Work: Sales & Marketing

Job Id: 14127

Role Identifier
Job Title	Officer - Waterproofing Technologist	Department	Retail Sales
Reporting to	Area Manager / Area Sales Executive – Focus Product	Grade	Tech.Offr/Chemists/Level I/II - Technology (C/C2)
Jobs Reporting Into	None	Location / Unit	PAN India

Role Description

Job Purpose

The position is that of frontline technical personnel who would primarily be responsible for supporting the sale of waterproofing products in defined geography by providing products trainings and briefings for all stakeholders, ensuring quality during application process and handling complaints thereby, assisting in achieving overall business objectives

Primary Responsibilities

Business Responsibility Areas

(Please detail out at least 8-10 responsibility areas)

Key Performance Indicators

Business objective

Provide assistance to frontline sales workforce in Retail by means of creating awareness on water proofing product features and selling points
Assist sales team in handling customer complaints, product warranty queries related to assigned range of Products

Product Training

Identify and train painting applicators as well as non-painting applicators like Masons, Civil Contractors etc. on practical application of waterproofing products at regular intervals
Maintain and update training records of trained applicators in the portal and measure the impact of the training through lead conversions
Brief frontend sales team in Retail, Projects and Services on the range of waterproofing products and its technical specifications

Contractor Management

Identify set of key waterproofing contractors of the Region and prepare a plan to engage the contractors by means product trainings and activations
Provide support on-site support to top waterproofing contractors to build their confidence on products usage on their sites
Showcase the strength of APL products vis-à-vis other offerings in the market during stakeholder meets and events
Ensure participation of contractors in schemes floated around various products

Market Intelligence

Provide assistance to Marketing function and Research and Technology function in conducting product trials and building inferences on APL product strength vis-à-vis products in the market
Devise ways in which these product strengths can be communicated to the consumers and influencers

Adherence to product training plan for stakeholders
Product Technical assistance as per scope for sales support
Resolution of complaints as per defined timelines

Scope of Work
a) Financial Scope (Range of financial spend):	None
b) People Management Scope (Range of no. of Direct/ Indirect Reports):	None
c) Geography Coverage (Country-wide/ State-wide / Area-wide)	As per defined geography
d) Corporate Coverage (Company-wide / Business Unit or Function-wide / Sub-function-wide / Other):	Retail Sales

Key Interactions
Internal	Marketing, Research and Technology, Project Sales, Services and Retail team
External	Dealers, Contractors, Painting Applicators, Non-Painting Applicators, Builders, Architects, Consultants and Consumers

Role Requirements / Specifications
Qualifications	Essential B.Sc. Degree in Chemistry or Diploma in Civil Engineering Minimum of 50% throughout education without any backlogs Graduation must be through a full-time day course Desired M.Sc. Chemistry Applicants with an Engineering background (B. Tech/B.E./B. Pharma/Diploma) and MBA will not be considered.
Previous Experience	Desired 1-3 years of experience in case of B.Sc. Chemistry / Diploma in Civil Engineering
Functional Competencies	Civil Construction knowledge Product knowledge on construction chemicals and waterproofing
Behavioral Competencies	Verbal and written communication skills Responsiveness
Additional Requirements	Role involves visiting dealers and customer sites which requires extensive travelling Applicant should be mobile pan India as the said role is transferrable in nature. Proficiency with MS – Office, in particular MS – Excel is mandatory. Age to be less than 26 (in case of fresher)